1.) Please navigate to 'Admin Tools' > 'Company Settings' > 'Password Policy Settings'.
2.) After selecting 'Password Policy Settings', please note that you have the following options for configuring your system's password policy upon scrolling down.
- Explaining the fields listed in the screenshot above:
1* 'Mixed Case required' - If left unchecked, 'password1' will work as a substitute for 'PASSword1'. Case sensitivity, between capital and uncapitalized characters will not be enforced.
'Non-alpha characters required' - If left unchecked, characters like '$' or '!' would not be needed in an end-users password configuration.
2* 'Enable Forgot Password feature' - If checked, end users can retrieve their own passwords, assuming you select one of the two options (shown as 4* & 5*).
3* 'Allow users to retrieve password through email' - Enables options 4* & 5* which are detailed below. Note: Only use email retrieval when the email address is unique for each user.
4* 'Allow users to retrieve passwords by providing an email address' - This sends the user their previously set password in an email based environment.
5* 'Allow the system to generate a new temporary password for the user' - A more secure password retrieval option, users must create a new password upon entering the BizX system. This is the preferred method for email password retrieval because of its increased security.
6* 'Reset passwords using security questions accessed through email / the system' - By using security questions, users can pass through an added level of verification. Note: Checking this box will force users to reset their passwords and will require users to enter security questions, if not previously set up. Prior to choosing this option, we recommend that you communicate this change to your end users.
- Please note that if your company employs an internal Single Sign On solution that you should submit a case to Customer Succes for more information. Some options may not be compatible with certain types of Single Sign-On. Learn more.
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