SAP Knowledge Base Article - Public

2088251 - Activate your mobile device now notification received multiple times - Mobile


  • You received notification even if the users already activated mobile.


  • Goal Management


  • Working as designed.


  • All users who are currently permissioned to access Mobile will receive this activation email in order to spur adoption of mobile within organizations.
  • Users that already have activated devices do not have to reactivate again.
  • Any new user that is granted permission to enable mobile will now receive an email notification unless the Admins decide to turn off the feature:
  • Admins can disable the email activation feature via Admin Tools.


To Enable  / Disable:

  • To enable the Mobile Email Notification > Admin Tools > System Properties > Email Notification Templates Settings > Mobile Activation Notification (Enabled = box is checked - Disabled = box is not checked).


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