2088208 - I've forgotten the pin code for my BizX Mobile app and now I'm locked out. How do I get back in? - Mobile

SAP Knowledge Base Article - Public

2088208 - I've forgotten the pin code for my BizX Mobile app and now I'm locked out. How do I get back in? - Mobile

Symptom

  • I've forgotten the pin code for my BizX Mobile app and now I'm locked out.  How do I get back in?

Environment

  • Goal Management

Resolution

  • If your company requires a 4 digit pin code to access your BizX app, you have 4 tries* to get the correct code.  If you enter an incorrect code 4 times, the app will lock.
     
  • To get back in, log into your MySF account.
     
  • Go to Options > Mobile and select Actions next to the device you're locked out of.
     
    From here you can enter a new 4 digit pin, which you can use to regain access to your BizX Mobile app.
     
  • *Number of failed attempts before the mobile application becomes locked is determined by administrator - the default is 4.

Keywords

KBA , LOD-SF-PM-GM , Goals in PM Form , Problem

Product

SAP SuccessFactors HCM Core all versions