SAP Knowledge Base Article - Public

2088173 - How to add new users through manage users - BizX Platform

Symptom

  • Unable to Add New User under Manage Users.
  • When clicking on the Add New User button the Quick Add or Detailed Add Users button is grayed out
  • Unable to Add New User under Manage Users.
  • When clicking on the Add New User button the Quick Add or Detailed Add Users button is grayed out

Environment

  • BizX Platform
  • *This solution does not apply to customers using Employee Central*

Resolution

  • Unable to Add New User under Manage Users.
  • When clicking on the Add New User button the Quick Add or Detailed Add Users button is grayed out

       1.png

 

  • In case of one admin the user should also select  "Manage users" feature in provisioning in addition to having "Manage Users" permission else  "Quick Add/Detailed Add" would be disabled.

      2.png

 

 

Keywords

KBA , sf admin tools , sf new users , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core all versions