2088147 - Languages: Users are seeing the wrong language after an import - Platform

SAP Knowledge Base Article - Public

2088147 - Languages: Users are seeing the wrong language after an import - Platform

Symptom

  • The language in the entire Instance is set up in the wrong language and affects several users. How to mass change the default language in an instance.

Environment

  • BizX Platform

Cause

  • If the value in the file is different from the supported values such as en_US, fr_FR, de_DE…etc , this will lead to the wrong language in the Instance. Consequently, all the users will have other data than the correct language selected: by default, the system will be in English.
     
  • Example: the administrator imports user data file and made a mistake: in the Default Locale column, the values are West, East, North, etc.  After the import, all users will have their instance locale set to English by default. In order to correct this, the administrator should import the User Data File again after making sure that the values are fr_FR, de_DE, etc. instead of West, East, etc.

Resolution

  • In the user directory, the Default_Locale column needs to have specific values like en_US, fr_FR, de_DE etc.. according to the language used by the user.

Keywords

KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core all versions