SAP Knowledge Base Article - Public

2088137 - Home Page: To-Do List– Showing inactive users under upcoming items - BizX Platform

Symptom

  • Home Page: To-Do List– Showing inactive users under upcoming items
  • Some managers can see inactive users listed in the upcoming items of their To-Do list
  • For e.g. Waldo Hanson is inactive user
    1.png

Environment

  • BizX Platform

Resolution

  • The cause for this issue is when admin imported user as inactive, the following options were not checked:

 

  • Admin tools>Employee Import>Specify Form routing options>Automatic Document Removal
  • Remove Inactive Employees' In-Progress Documents
  • Remove Inactive Employees' Completed Documents
  • Remove Inactive Employees' 360 Evaluation Documents

 

  • Admin tools>Employee Import>Specify Compensation form updating options> Inactive Employees or Planners
  • Remove Inactive planner's Compensation Worksheets.


       If you want to remove inactive users from To-Do list you can follow any of the below options:

  • Activate the user temporarily and import again by checking appropriate import options

           Or

  • ctivate the user temporarily and remove his documents using delete documents option under admin tools

       After importing the user correctly again:

       2.png

Keywords

KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core all versions