SAP Knowledge Base Article - Public

2087533 - Email Notifications: How to Change System e-mail notifications sender's name - BizX Platform


  • How to Change System e-mail notifications sender's name from System System



  • BizX Platform



You will need to change the user information for the "v4admin" system user account.  This is an inactive account in the system, so follow the steps below:

  1. Click on Admin Center
  2. Click on Manage Users
  3. UNCHECK the Show Active users only box
  4. Search for "v4admin" in the username field and select to edit the user
  5. Under "First Name" and "Last Name", change the data to show what you'd like to display in the "From" name of the email.
  6. Click "Save"

 We do not recommend changing the email address, as this may cause issues with spoofing and receiving email.

Additional Information:

This applies to all e-mail notifications except for the following which cannot be changed:

  • Forgot Password Help
  • Document Late and Due Notifications


KBA , sf email notifications , LOD-SF-PLT , Foundational Capabilities & Tools , Problem


SAP SuccessFactors HCM Core all versions