SAP Knowledge Base Article - Public

2087492 - Can I switch languages while proxied as another user? - SuccessFactors Platform

Symptom

  • Users may notice that Options > Change Language is not available when proxying as another user

Environment

  • SAP SuccessFactors HCM Suite

Cause

This is an expected behavior.

Resolution

By system design, the proxy (logged in user) retains his or her own language when proxying as another user.

For example, if Admin User uses English and wishes to proxy as User B who uses Japanese, Admin User would still need to see the menu options, system labels, etc., in English in order to do what needs to be done. If Admin User is troubleshooting language issues or needs to check the pages in the user’s locale, he would first need to Change Language on his own account before proxying as the user.

Keywords

KBA , sf proxy management , sf proxy , sf language , sf change language , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core all versions