SAP Knowledge Base Article - Public

2087393 - "Connector" Admin should exist in BizX - BizX Platform

Symptom

  • Connector Run Details report is showing an error message, how can it be corrected?
  • The Connector Run Details report is showing an error message

    • “1179 Exception Error occurred while invoking BizX API. Please check BizX Integration settings. Also 'CONNECTOR' admin should exists in BizX.”

Environment

  • BizX Platform

Resolution

  • Although BizX does not recognize LMS Connector administration as a special function, this error can be eliminated by creating a CONNECTOR user on the BizX side.  This may be created by your systems administrator or you can open a case with CustomerSuccess and request the set-up of a user with the following details.

 

Admin Username: CONNECTOR  

Admin Password:  connector  

Admin First Name:  Connector-LMS

Admin Last Name:  Admin

Admin Email:  any valid administrator email address

For continuity this can be the email of the owner of the scheduled Employee Export job which goes to LMS.  You may use the Manage Users screen in Admin Tools to make any adjustments you want.   You will probably want to change the password and also give this user LMS permissions.

 

  • If you are still receiving the error after this username is created please open a new case.

 

https://launchpad.sap.com

 

Keywords

KBA , sf to-do list , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CON , Connectors , How To

Product

SAP SuccessFactors HCM Core all versions