SAP Knowledge Base Article - Public

2086744 - Overview - Admin Tools


  • SuccessFactors has rolled out multiple self-service options over the past few years and we want to be sure we are clearly communicating the different tools for administrators.


  • BizX Platform


Self-Service Tools

Admin Tools

  • (Sometimes referred to as OneAdmin or Admin Tools 2.0)
  • Admin Tools is the most robust and user friendly self-service tool available. Its functionality is being added to each quarter and upgrading to this interface is complimentary.


Old Admin Tools

  • (Sometimes referenced as Admin Tools 1.0)
  • Old Admin Tools is an older self-service product and is known for it's long list of hyperlinks. This list can be daunting  and is not organized in a particulary user-friendly way, thus we generally reccomend to upgrade to OneAdmin by submitting a support case.


  • Note: Even after activating the latest version you will still have access to Old Admin Tools (shown below).



Not sure which option you have? 

Learn more about your system in 3 steps:

1.) Log into your application

2.) Navigate to the very bottom of any page (screenshot below) and click the hyperlink ‘Show version information.’



Upgrading to Latest Admin Tools

  • Activating the latest Admin Tools is free and is as easy as submitting a support case!


KBA , sf admin tools , LOD-SF-PLT , Foundational Capabilities & Tools , How To


SAP SuccessFactors HCM Core all versions