2086642 - Send Reminder Email Notifications - 360 Multi-Rater

SAP Knowledge Base Article - Public

2086642 - Send Reminder Email Notifications - 360 Multi-Rater

Symptom

  • This Article describes what controls the email notifications for Send Reminder button in a 360 form
  • How to enable/disable the email notification for the Send Reminder button in 360 or update the content

Environment

  • SAP SuccessFactors 360 Multi-Rater

Resolution

For external participants, notification mails are sent with the template "360 Document Evaluation Notification for External Participant"
For internal participants, notification mails are sent with the template "Document Due Notification"

To enable the notifications for the Send Reminder to work, please enable the email notification:

  1. Go to Admin Center > E-mail Notification Templates Settings
  2. Enable 360 Document Evaluation Notification for External Participant(For External Participants)
  3. Enable Document Due Notification (For Internal Participants)
  4. Click Save Notification Settings

Note: The Send Reminder button will not be visible and Send Reminder to All Participants will not work if the Document Due Notification is not enabled.

Keywords

Send reminder, send reminder to all participants, 360 Document Evaluation Notification for External Participant, document due notification , KBA , sf email notifications , LOD-SF-MTR-EML , Emails and Notifications , How To

Product

SAP SuccessFactors HCM Core all versions