2085983 - Successors not showing despite the Display Option Successors being checked off - Succession

SAP Knowledge Base Article - Public

2085983 - Successors not showing despite the Display Option Successors being checked off - Succession

Symptom

  • The successors are not showing despite the Display Option Successors being checked off

Environment

  • Succession Management

Cause

  • Show / Hide Succession details used for this specific user

Resolution

  • This is caused by the use of Show/ hide Succession details in Succession Org Chart.
  • Display settings of each position displayed is sticky to each user profile.
  • Position 123 and click on Hide Succession details (+/- sign next to employee picture) this setting will be remembered by the system, next time employee A logins in the system and access Position 123.
  • The solution to visualize Succession details is to click on the + sign to make Succession details (including Successors) visible again.

Keywords

KBA , sf succession org chart , LOD-SF-SCM , Succession Management , How To

Product

SAP SuccessFactors HCM Core all versions