SAP Knowledge Base Article - Public

2085417 - Matrix Grid - Printed Matrix Grid Report doesn't show colors configured in Admin - Succession


  • This article explains how to fix colors configured for 9Box background.
  • The performance/potential matrix is not printing in color. The background colors are defined, but when printed the colors are showing up as white.


  • Succession Management


  1. In your browser toolbar go to Tools > Internet Options
  2. Go to the "Advanced" tab
  3. Scroll down to "Printing" and check "Print background colors and images"
  • The background colors will now print. This will apply to all web pages so the user will have to un-check this option if it negatively impacts other printed pages.


KBA , sf matrix 9 box , LOD-SF-SCM , Succession Management , How To


SAP SuccessFactors HCM Core all versions