SAP Knowledge Base Article - Public

2085415 - Error - Comments in Employee Profile do not save, are lost or replaced with a number - Succession

Symptom

  • when a user enters a comment in the Talent Pool selection of the Employee Profile,  the system gives a message that it has been saved, but when the user goes back to review the comment, the comment is no longer there and has been replaced by a number.  

Environment

  • Succession Management

Resolution

  • The issue may be caused by a mis configuration in the data model.
  • In the code below, both Function & Comments have the same field name of "vfld3".  Each of the fields below needs to have a different variable field number;  in this case the comments field should probably be "vfld4".  However, our engineers should make the final determination.
  • When the change is made to the code, the data in the comments field will probably be lost, and the client will need to key them back in.

 
    <data-field id="talentPool" field-name="vfld1" required="true" max-length="4000" max-file-size-KB="1000">
      <label>Talent Pool</label>
      <picklist id="abgTalentPool"/>
    </data-field>
    <data-field id="function" field-name="vfld3" required="true" max-length="4000" max-file-size-KB="1000">
      <label>Function</label>
      <picklist id="careerGoalFunction"/>
    </data-field>
    <data-field id="readinessLevel" field-name="vfld2" required="true" max-length="4000" max-file-size-KB="1000">
      <label>Readiness</label>
      <picklist id="abgTalentPoolReadiness"/>
    </data-field>
    <data-field id="comments" field-name="vfld3" display-size="100" max-length="4000" max-file-size-KB="1000">
      <label>Comments</label>
    </data-field>
  </background-element>

 

Keywords

KBA , sf error messages succession , LOD-SF-SCM , Succession Management , How To

Product

SAP SuccessFactors HCM Core all versions