SAP Knowledge Base Article - Public

2085414 - Error - An application error occurred when creating background section in Profile - Succession

Symptom

  • Creating a new background section in your profile pages causes an error.

Environment

  • Succession Management

Reproducing the Issue

  • Application error when loading a newly created Background section: "An application error occurred. Please try again later, or contact or notify support if the issue keeps ocurring."

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Cause

Misconfigured field using a reserved field name.

  • All the standard element ids in your data model are reserved by system. You cannot use a reserved field name in background elements. Please create unique field names and reload the data model.

Resolution

  • Check background section ids in your data model and verify if they are not matching standard id names like Department / Division / Location / Country.

Keywords

KBA , sf error messages succession , LOD-SF-SCM , Succession Management , How To

Product

SAP SuccessFactors HCM Core all versions