2085330 - Bench strength does not calculate correctly - Succession

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2085330 - Bench strength does not calculate correctly - Succession


  • Bench Strength is not calculating correctly
  • My bench strength does not see to be calculating correctly


  • Succession Management


  • One or all three elements that define how benchStrength is calculated is misconfigured.  Most times it is due to the admin updating the benchStrength or readiness picklist incorrectly)
  • These Elements include:
  • Readiness Rating Scale
  • Picklists
  • benchStength
  • readiness
  • Org Chart Configuration  (Found in Provisioning)
  • NOTE:  If the client site was configured to have the “Most Ready” level as the lowest value,  in other words,  reversed as defined above. And nominations have already been made, then changing the configuration to the correct configuration to make “Most Ready” the highest value, will cause the nomination to change value.  For example if someone was nominated with a Readiness  of Less than 18 months,  their readiness would change to 18 to 36 months


*See NOTE below before proceeding with any configuration changes

  • Validate the following have been configured as noted below:
  • The Readiness Rating Scale must have the “most ready” level as the highest rating
  • Example:




  • The benchStrength and readiness picklists must reflect the same values as the Readiness Rating Scale. (See KB Article How to Define benchStrength and readiness picklists)
  • The Org Chart XML must also reflect the same values –   
  • Example;



KBA , sf internal , sf succession , sf org chart , sf bench strength , LOD-SF-SCM , Succession Management , How To


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