SAP Knowledge Base Article - Public

2084854 - Rating Sources - Ratings Missing Lables or Not Showing as Correct Number - Compensation

Symptom

  • Compensation: Rating Sources - Ratings Missing Lables or Not Showing as Correct NumberCompensation: Rating Sources - Ratings Missing Lables or Not Showing as Correct Number.
  • Text value of rating is different from the one on rating scale. This value is not even part of rating scale used.

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Environment

Compensation Management

Cause

Labels will only ever show if the rating pulled into the worksheet is a number that is physically defined in your rating scale. For example your scale is defined as 1, 2, 3, 4, 5, and you have labels for each value. However, if a person gets a 2.5, only 2.5 displays without any label since there is no label defined in your rating scale. This is normal behavior.

Also depending on the value you have setup in your worksheet, you might not be pulling the default PM overall ratings, so check for this also. The value (Medium) may be coming from the matrix grid rating scale (Admin tools > System Properties > Matrix Grid Rating Scales). The value will come from there if the Rating type is either overallCompetency, overallObjective, overallPerformance or overallPotential. If so, then make sure the rating scale here has the same labels and values that you have for the PM form to keep consistency.

   

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Resolution

If you have selected any of the above rating type and the values of matrix grid rating scale are different from PM form rating scale the incorrect ratings will come.

Please make sure that the values of both the rating scales (PM rating scale and matrix grid rating scale) are same.
 

If you do not want ratings from any other section and want the default overall rating use Rating Type as Default and this will also resolve the rating issue.

This will take the values from the default rating scale (Rating Scale > Default Scale). Again, please make sure the values of default scale are same as PM scale you are using.

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Keywords

KBA , sf compensation rating sources , LOD-SF-CMP , Compensation Management , LOD-SF-CMP-INT , Integrations & Intelligent Services EC. PM, etc. , LOD-SF-CMP-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Core all versions