2084672 - Error - Budget assignment tool error “Failed to get list of head of hierarchy for the compensation template id xxx” - Compensation

SAP Knowledge Base Article - Public

2084672 - Error - Budget assignment tool error “Failed to get list of head of hierarchy for the compensation template id xxx” - Compensation

Symptom

  •  A customer reports that they are attempting to allocate budgets from Manage Woksheets>Budget> Budget Assignment. Selecting this option immediately generate the error below.

          “Failed to get list of head of hierarchy for the compensation template id xxx”

Environment

  • Compensation

Reproducing the Issue

       1. Access the Compensation plan and navigate to Manage Worksheets and select Budget Assignment.

    Budget assignment page.jpg

      2. Once you select Budget Assignment you will recieve the following error message.

      Budget assignment error message.jpg

Cause

  • Since budgets are usually percentages of Current Salary, these error messages generally appear when there is a problem with the data that contributes to the current Salary.
  • Specifically it is important to look at two specific columns in your user data file to confirm that the Salary will compute correctly, this would be COMPENSATION_SAL_RATE_UNITS and SALARY

Resolution

  • Perform and employee export while including the compensation data. Correct any erroneous data that you find under the COMPENSATION_SAL_RATE_UNITS and SALARY. Reimport the updated user data.
  • SALARY Column – Check to ensure that this is composed as only numbers and no special characters like currency signs($) or commas ",". Below highlighted is causing an issue.

     UDF Salary format incorrect.jpg

  • COMPENSATION_SAL_RATE_UNITS – Check to ensure there are only numbers and NO string characters or blank values.

     salary rate incorrect format.jpg

Keywords

Budget Assignment Error, Failed to get list of head of hierarchy, Compensation Budget error , KBA , sf error messages comp-varpay , LOD-SF-CMP , Compensation Management , How To

Product

SAP SuccessFactors HCM Core all versions