SAP Knowledge Base Article - Public

2083646 - How to Remove the IP Restriction via SAP Jam Super Admin Access - SAP Jam

Symptom

  • The SAP Jam administrator has inadvertently set an IP restriction (SAP Jam Admin > Security > IP Restriction) and now the SAP Jam is not accessible.
     
     
  • How do I remove the IP restrictions in JAM?

Environment

  • SAP Jam.

Resolution

  • A new feature is introduced in the b1405 release which allows SAP Jam super admins to access the new “Security Tab”.
     
  1. Search for the Company in question via the SAP Jam super admin footer link at the bottom on every SAP Jam page.

 

  1. Locate the Company > Edit > Security

 

  1. Change the Toggle from “Only these IP addresses” to “Any IP Addresses” and save the changes.
     

          untitled.png 2.png

Keywords

KBA , sf sap jam , LOD-SF-JAM , SAP Jam , How To

Product

SAP SuccessFactors HCM Core all versions