2083581 - How do I Deal With an Employee No Longer With the Company? - Integrated - SAP Jam

SAP Knowledge Base Article - Public

2083581 - How do I Deal With an Employee No Longer With the Company? - Integrated - SAP Jam

Symptom

  • This article explains what to do with an employee no longer in the company in Jam.
     
     
  • An employee had left the company, how do I remove them from Jam?

Environment

  • SAP Jam.

Resolution

  • Because your company's SuccessFactors and Jam instances are integrated, as soon as the user's access to SuccessFactors is revoked, they also won't be able to get to Jam, as it's accessed through SuccessFactors.
     
     
  • Just like new user accounts are created during the nightly sync between SuccessFactors and Jam, any inactive employee accounts will be set to Alumni within Jam.  Any content they created will still be accessible.

Keywords

KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP SuccessFactors HCM Core all versions