2083432 - What File Formats Can I Upload to Jam? - SAP Jam

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2083432 - What File Formats Can I Upload to Jam? - SAP Jam


  • What File Formats Can I Upload to Jam?


  • SAP Jam.


Generic Requirements

  • All Videos must contain an audio track.
  • In videos with multiple audio tracks, bitrates must be the same.
  • In some cases, users have sent videos with 10 audio tracks. The file will be accepted only all audio tracks have the same bitrate.
  • Dimensions must be in multiples of 8. For example, if the source file is 400x225. It must be modified to 400x224. Otherwise, it will fail.
  • If the frames per second (fps) is less than the encoding profile, the job will fail. Please be sure to select a low enough fps to accommodate UGC users. Recommended is 15 fps.
  • Note that webcam user content includes a very low frame rate. Our engineers recommend 10 fps for those instances.
  • All codecs used in creating the source video must come from licensed software.


Unaccepted source files:

  • *.ra
  • *.rm
  • *.swf

Accepted Video Formats/Codecs

  • ASF
  • AVI: All supported formats
  • Avid: QuickTime ABVB, QuickTime Meridien, AVI Meridien, OMF ABVB, OMF Meridien, OMF DV50, DS High Definition
  • DirectShow: All supported formats
  • Grass Valley: GXF MPEG-2
  • Leitch: MPEG-2, DV25
  • Media 100: Square, 601
  • MPEG-1: Elementary Stream, System Stream, Layer II Audio
  • MPEG-2: SP@ML, MP@LL, MP@ML Elementary Stream SP@ML, MP@LL, MP@ML, MP@HL, HP@HL 4:2:0 Program Stream 4:2:2P@ML, HP@HL 4:2:2 Program Stream SP@ML, MP@LL, MP@ML, MP@HL, HP@HL 4:2:0 Transport Stream 4:2:2P@ML, HP@HL 4:2:2 Transport Stream Layer II Audio, AC3 Audio
  • MPEG-4: ISMA, 3GPP, 3GPP2
  • MXF
  • Omneon: MPEG-2
  • Pinnacle: MediaStream
  • QuickTime: All supported formats
  • Quantel: Clipnet MPEG-2
  • SeaChange: MPEG-2, SAF, 4:2:0, 4:2:2, Layer II Audio
  • Sony: IMX 4:2:2, MXF D-10, VSR2000 High Definition MPEG-2 VOB WAV
  • Windows Media 8 and 9


Accepted Audio Formats for Videos

  • AAC (MPEG-4 audio)
  • MP3
  • MPEG 1 Layer II
  • PCM 
  • WAV
  • Windows Media Audio 8 and 9


Accepted Audio Formats for Podcasts (audio-only)

  • AAC (MPEG-4 audio) 
  • FLAC 
  • MP3
  • OGG
  • WAV
  • WMA


Unsupported Formats

  • Audio files protected with Digital Right Management encryption, e.g. protected AAC audio files (*.m4p) purchased via iTunes
  • MP4 Baseline as audio container


Accepted Image Formats

  • BMP 
  • GIF
  • PNG
  • WBMP


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