SAP Knowledge Base Article - Public

2083412 - SAP Jam: Welcome to Jam for Admins

Symptom

  • What do we provide clients recently integrated with Jam + BizX?

Environment

  • SAP Jam.

Resolution

  • It takes up to 24hrs after integration for the system to sync and allow access.

  • Once this is active the SuccessFactors Administrator should log in to SuccessFactors using the Admin account, then grant access to Jam for themselves, as well as for any other users.
  • The Admin can go in at any time to grant or deny  access moving forward.

 

Helpful Info:

  • View the administrator screens after logging in to Jam from the Admin link under your name.
  • Employees - such as contractors - that are not in the SuccessFactors Employee Data file, will not be able to log into Jam until they are set up in SuccessFactors.
  • Enure that all users have a unique email address.
  • If your company uses Role Based Permissions see attachments.

 
Resources to Download

Keywords

KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP SuccessFactors HCM Core all versions

Attachments

Jam_Admin_Guide_SAP_1302.pdf
JAM_RBP_Enable_Jam.pptx
Role_Based_Security_External.pptx