SAP Knowledge Base Article - Public

2083319 - SAP Jam wording in BizX drop-down menu different for a user- text replacement for SAP Jam


The link to SAP Jam in the module dropdown menu in SuccessFactors is named 'SAP Jam' by default.

The words 'SAP Jam' can be replaced by custom text ('Admin Center' -> 'Company Settings' -> Text Replacement')

replace with text.jpg

However, when the wording has been changed a user still views the default wording (SAP Jam).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.




  • The locale for the user in the User Data File in SuccessFactors would not be same as the one in 'Text Replacement' option.


  • User’s locale may not be the same as the text replaced locale.
  • Each locale has a different set of strings that supports text replacement, as shown in the image below
  • Check the Default Locale of the user in Employee Data File in SuccessFactors. This needs to match the locales changed in text replacement
  • For US English this would be en_US
  • It is important that for every user the default locale in User data file in SuccessFactors is always in sync with/same as the one set from 'Options' -> 'Change Language' and also in 'Text Replacement'.




Change SAP Jam label translate Jam name how to change Jam name "jam menu" navigation "BizX menu" wording , KBA , LOD-SF-JAM-LAN , Language Packs & Translation , LOD-SF-PLT , Foundational Capabilities & Tools , How To


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