2082844 - Understanding the Work Queue - Onboarding

SAP Knowledge Base Article - Public

2082844 - Understanding the Work Queue - Onboarding

Symptom

  • The Work Queue – A list of items (Activities) that need to be acted upon by a named user.
     
     
  • How to Understand the Work Queue.

Environment

  • XpressHR Onboarding.

Resolution

  • Each process, step or activity in the OnBoarding™ process is tracked and displayed in the Work Queue. Each process can be selected by clicking on the appropriate tab. Each activity of a process uses special symbols, icons and columns to further describe the process.

 wq1.png

 

Tabs:

  • OnBoardingä
     
  • I-9 3 Business-Days
     
  • E-Verify 
     
  • I-9 Reverification  
     
  • Forms On Demandä
     
  • OffBoardingä
     
  • e-Application

 

Columns displayed for all processes, except E-Verify

  • Assigned To - User responsible for completing the step.
     
  • Due Date – Date upon which the activity is due to be completed.
     
  • Activity – Organized into the following groups:
     
  • OnBoarding™ Activities
     
    • The PostHire Verification Step
       
    • The New Employee Step
       
    • The Orientation Step
       
    • The Signature Step
       
    • Notification Activities
       

 

  • I9 Reverification  Activities
     
    • The I9 Reverification Notification Step
       
    • Reverification
       
    • The Signature Step
       
    • Notification Activities

 

  • FormsOnDemand™ Activities
     
    • The Forms On Demand Step
       
    • The Signature Step
       
    • Notification Activities

 

  • OffBoarding™ Activities
     
    • The Initiation Step
       
    • The Employee Step
       
    • The Exit Interview
       
    • The Signature Step
       
    • Notification Activities

 

  • I-9 3 Business-Days Activities
     
  • The I-9 3 Business-Days Step
     
  • The Signature Step
     
  • Notification Activities
     
  • Employee ID - New Employee’s identification number
     
  • Last Name, First Name - The New Employee’s name
     
  • Department - Where the New Employee will work
     
  • Location - Where the New Employee will work
     
  • Job Title - The position of the New Employee

 

Columns displayed for the E-Verify Process:

  • E-Verify Activities are organized into following groups:
     
    • The Initial Verification
       
    • The Secondary Verification– SSA Resubmittal
       
    • The Third Verification– 8 Day DHS Referral
       
    • The Signature Step
       
    • Notification Activities
       
       
  • Assigned To - User responsible for completing the step.
     
  • Case Verification Number – Number assigned to a New Employee’s employment eligibility verification case.
     
  • Employee ID – New Employee’s identification number.
     
  • Alien Number
     
  • I-94 Number – The number of I-94 form.
     
  • Date of Birth
     
  • Last Name, First Name – The New Employee’s name.
     
  • Case Status – The status of case based on the web service responses.

Keywords

KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors HCM Core all versions