SAP Knowledge Base Article - Public

2082828 - How to lock or unlock a user in the Dashboard - Onboarding

Symptom

  • Occasionally, you may need to lock or unlock the various users of the ONB Dashboard. Here are the steps on how to execute this.

Resolution

Steps:

1. Start at the home page  and click on the security tab

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2. Select Users

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Step 3 Click on Search button to look for the user’s name

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Step 4 Pop-up box will appear. Please enter the user’s name inside the pop-up box then click on the search button. 

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Step 5 Double click on the user’s name so that the pop- up box appears.  Click on “Lock out user” inside the pop up box then click update.  

The user is now locked out.

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Step 6 To unlock the user follow steps 1 through 5, however instead of clicking on the box to lock the user (as seen in step 5).  You click on the box to remove the check mark as seen in step 6 below. Then click update.

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The user is now unlocked, notice the check mark has been removed. 

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Keywords

KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors HCM Core all versions