1. Start at the home page and click on the security tab
2. Select Users
Step 3 Click on Search button to look for the user’s name
Step 4 Pop-up box will appear. Please enter the user’s name inside the pop-up box then click on the search button.
Step 5 Double click on the user’s name so that the pop- up box appears. Click on “Lock out user” inside the pop up box then click update.
The user is now locked out.
Step 6 To unlock the user follow steps 1 through 5, however instead of clicking on the box to lock the user (as seen in step 5). You click on the box to remove the check mark as seen in step 6 below. Then click update.
The user is now unlocked, notice the check mark has been removed.
KBA , LOD-SF-OBD , Onboarding , How To