To delegate an activity to a specific user, please follow these steps.
User 1 is going on a vacation and wanted User2 to take care of the Onboarding activities assigned to User1 (for example). This can be done through delegating the activity to User2.
- Create a Delegation group in security
- Select activity and monitoring steps
- Add the conditions
- Add User2 to the created delegation group
Create a Delegation group in security
Select monitoring steps
Add the conditions
Add User2 to the created delegation group
Search the work queue of User2
KBA , LOD-SF-OBD , Onboarding , How To