SAP Knowledge Base Article - Public

2082180 - Issues displaying questions during application process - Recruiting

Symptom

Why questions do not display in the application page?

Environment

SAP SuccessFactors Recruiting

Cause

  • This can occur if the feature “multi stage application” is enabled and the feature permission type=candQuestions are not set up in the job requisition xml.
  • As per our Implementation Guide: In multistage application environments, candQuestions must be permissioned to the C operator in the default status to allow the applicant access to the pre-screening question.

Resolution

  1. Verify if Multi Stage is enabled in the back end (Please contact your Implementation partner in order to make the changes)
  2. Download the affected job requisition xml template
  3. Add the feature permission as per screenshot:

09.01.jpg

As a result of this configuration, candidates will be able to answer the pre-screening questions.

Based on the configuration above candidates will be able to change their answers "only" in the default status.

Candidates will not be able to edit prescreening question answer once the application has progressed past the default status.

Keywords

questions, pre-screening questions, multi stage, candQuestions , KBA , sf recruiting management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions