SAP Knowledge Base Article - Public

2082147 - ISO Countries for Candidate Profile - Recruiting / Country in Candidate profile doesn't save and shows "No Selection" - Recruiting Management

Symptom

  • I try to save country on the Candidate Profile, but the value from the drop down doesn't save and changes to "No Selection" instead
  • What is the correct value of the picklist linked to the country field in the candidate profile?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

  1. In the Candidate Profile, select a value on the Country picklist
  2. Click on Save
  3. You will see that the value from the Country field changes to "No Selection" 

Cause

A possible cause is that the Country field is not correctly configured.

Resolution

  • In the candidate profile the country field must be defined as picklist. 

  <field-definition id="country" type="picklist" required="true" custom="false" anonymize="false">

   <field-description><![CDATA[country]]></field-description>

      <picklist-id>country</picklist-id>

  </field-definition>

  • Do not use picklist id “ISOCountryList” because this is reserved for Employee Central.
     
  • The system is checking the en_US text in the picklist and this must match exactly what is defined by the iso (note: this can be even different from the text in ISOCountryList).
     
  • A list of correct values can be found in the attached csv: it is recommended to make a copy and paste.
     
  • Using a wrong text in the en_US will lead to the following error: when a country with the wrong text is selected and the profile is saved, the value will be set again to “No selection”.

See Also

2479642 - Candidate Search Error - Search Failed. Country is not configured or is not in the picklist

2235500 - People Profile: Values supported by the Country field

Keywords

correct country picklist candidate profile, iso country picklist, country not saving, country shows as no selection , KBA , sf country , sf picklist , sf recruiting permissions , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions

Attachments

country picklist.csv