SAP Knowledge Base Article - Public

2082108 - How to delay emails to disqualified candidates - Recruiting


  • How do I force a delay in candidate's rejection email?


  • Previously, auto-disqualified emails sent to candidates were sent instantly. This may lead the candidate to believe that they were automatically disqualified, which may be undesired to your organization. Administrators now have the option to delay the email notifications from being sent out immediately.


  • Recruitment Management.


  •  Navigate to Admin Center> Manage Recruiting Settings > Return Email Address Information, type the number of hours you want the emails to be delayed in the field labeled “Delay Emails to Disqualified Candidates (in hours)”.

delay email.png

When setting this information, you will have to provide the user to be used as "Job Owner". This functionality runs on the back end and a user must be defined in order to have the job running.

See Also

2146039 - Recruiting: Delay Emails details

2081391 - Manage Recruiting Settings - Recruiting Management

2528736 - Delay email to disqualified candidates not being triggered

2081631 - Email Notifications - Recruiting


Delay emails; Disqualified candidates; email notification delay; , KBA , sf candidate , sf recruiting emails , LOD-SF-RCM , Recruiting Management , How To


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