SAP Knowledge Base Article - Public

2081524 - New Recruiting Email Triggers - Recruiting


  • The Recruiting Email Trigger function allows you to set up emails that will automatically be triggered upon a specific action.
  • This feature was introduced in b1308 and additional triggers were added in b1311, along with the option to modify the content of the email templates..


  • Recruiting Management.


Available Email Triggers

  • Applicant Submitted to New Req by AgencyWhen an agency successfully forwards an applicant to a requisition.
  • New Agency User Alert: A new agency user is created by the Admin.
  • Agency User Re-ActivatedWhen an agency user state is changed from inactive to active, send this email template.
  • Application Updated by Recruiting OperatorA non-candidate user has edited and changed data on the application.
  • Application Updated By CandidateThe candidate has edited and changed data on the application after (not including) the initial apply.
  • Email Job to FriendA candidate uses the Email Job to Friend feature in the career site.
  • Welcome / Thanks for Creating AccountThe external candidate has successfully created an active user account.
  • Interview Assessments OutstandingIf an interview assessment form has been incomplete for  days following the interview date, send email every  days. If no interview date is specified, this email does not trigger. Send a maximum of reminder emails.
  • Offer Approved by All ApproversAn offer has been approved by all approvers and has no further approvals pending.
  • Offer Received An ApprovalAn offer has been approved by an approver who is not the last approver, and has been passed to the next approver in queue.
  • Offer Initiated (Sent For Approval)An offer has been sent to the first approver in queue.
  • Requisition Posting Expiration Upcoming: A job requisition has one or more postings within  days of expiration.​
  • Home Page Tile Stalled Requisition NudgeA user clicks the "nudge" feature on the Home Page Tile on the V12 homepage.​
  • Requisition Re-openedThe job requisition has changed from a closed state to an approved state.​
  • Requisition ClosedThe job requisition has changed from an approved state to a closed state.
  • Requisition ChangedThe job requisition data has been updated.
  • Requisition PostedThe job requisition has postings (internal, external, internal private, external private, agency/agencies, eQuest) that has been newly initiated by an operator.
  • Requistion Posting Expiration Upcoming: Allows you to set a warning that posting is going to expire within selected amount of days 



  • Admin > Recruiting Email Triggers > Select a trigger to enable and set up
  • *Note, you may need to permission this new Admin Tool function*
  • Admin tools> Manage Recruiting Administration> Search for an individual user> Select a user> “Recruiting Email Triggers”> Click “Grant Permission”


KBA , sf recruiting emails , LOD-SF-RCM , Recruiting Management , How To


SAP SuccessFactors HCM Core all versions