SAP Knowledge Base Article - Public

2081410 - Error: Unable to process your request. Please contact your configuration team for assistance. Cannot Copy From Existing Requisition

Symptom

When I try to create a copy of an existing requisition, I get the following error message: “Error: Unable to process your request. Please contact your configuration team for assistance.”

Environment

SAP SuccessFactors Recruiting Management

Cause

The user does not have permission to create forms based on the same template as the one on which the requisition he/she is trying to copy

Resolution

  • The administrator needs to grant the permission to create forms based on the recently re-activated template:

a. Non-RBP: Admin Tools > Permissions to Create Forms > Requisition templates

b. RBP: Admin Tools > Manage Permission Roles > Role > Permission > General User Permission > Permission to Create Forms > Requisition templates

  • Your Implementation Partner can log into provisioning and make the job requisition template active again. If you do not have a Partner, you can contact the Support Team.

Keywords

KBA , sf requisition issues , sf requisition , sf recruiting permissions , sf recruiting management , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions