2081362 - Posted Expense Report Showing the Status Pending Audit

SAP Knowledge Base Article - Public

2081362 - Posted Expense Report Showing the Status Pending Audit

Symptom

You have posted an Expense Report and accounting document is created in SAP ERP system, however status of Expense Report is still showing Pending Audit in Cloud for Travel & Expense System.

Reproducing the Issue

  1. Go to the Travel & Expense work center.
  2. Find the Expense Report ABC.
  3. You can see that status is Pending Audit.
  4. Login to the ERP FIN system.
  5. Enter the transaction FB03.
  6. Press the button Document List.
  7. Enter the Entry Date or Posting Date.
  8. You will find that document entry is available.

Cause

Issue is caused because traveler re-opened the expense report after posting and re-submitted again after some changes. Since expense report already posted once, accounting document is created in SAP ERP system 

You can check the same in the change log of the expense report.

  1. Go to the Travel & Expense work center.  
  2. Find the Expense Report ABC.
  3. Open the Expense Report and press More button.
  4. Select the option View Report Changes.
  5. Press Go button.
  6. You will find that Reimbursement Confirmation Status changed from Fully Reimbursed to Partially Reimbursed.  
  7. Settlement Result Posting Process Status changed from Finished to Not Started due to reopening the Expense Report.
  8. Overall Status changed from Not Submitted to Pending Audit.

Resolution

Once auditor will approve the Expense Report, Status Pending Audit will be changed to Released for Reimbursement.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1408 ; SAP Cloud for Travel and Expense 1411