SAP Knowledge Base Article - Public

2079746 - Error While Saving a Corporate Account: Communication Arrangement Not Maintained. Please Contact System Key User

Symptom

Error While Saving a Corporate Account Communication Arrangement Not Maintained. Please Contact System Key User, even though you have not selected the question :-Do you want to use an external application to search for, read, create, and edit business partner data is selected as YES in Business configuration scoping .

Reproducing the Issue

  1. Go to Account Management work center.
  2. Select Create New Corporate Account.
  3. Enter the mandatory values.
  4. Click on Save button.

Cause

The reason is the Integration with Business Partner Data Management from the Solution to SAP ERP is scoped in the Business Configuration Overview in your system. So if you are using this, you have to maintain a communication arrangement for the scenario Account Outbound for IDOC.

Resolution

Either maintain a communication arrangement for the scenario Account Outbound for IDOC or review the scoping in the business configuration.

Keywords

KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer all versions