2078723 - Ratings - Star Ratings Showing as Dropdown List - Performance Management

SAP Knowledge Base Article - Public

2078723 - Ratings - Star Ratings Showing as Dropdown List - Performance Management

Symptom

  • We are expecting to see the rating options as Stars as we see in demos and other forms, but in our new form the rating is showing as a dropdown list. How do we change this?

Environment

  • Performance Management
  • PM V12A
  • PM V12

Cause

  • Anything more than 5 points will cause the stars to convert to a drop down list. This includes the “Too new to rate” rating, if enabled.
  • Additionally, if you have your template set to use Labels Only in your Rating Scale, then this also will result in a dropdown list.

Resolution

Anything more than 5 points on your scale will cause the stars to convert to a drop down list. This include the “Too new to rate” rating, if enabled.

  • This means at the most you can use a 5 point scale to see the stars if you are also including Too new to rate rating option in your 5 point scale.
  • You will have to use a smaller scale, and not use Labels Only, or leave it as is , understanding stars will not display for the scale used.

Keywords

ratings, star ratings, drop-down list ratings, star rating icons , KBA , sf pm v12 rating , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core all versions