2077847 - Tax Code in the Create Down Payment Window is Not the Same as in the Sales Order

SAP Knowledge Base Article - Public

2077847 - Tax Code in the Create Down Payment Window is Not the Same as in the Sales Order

Symptom

In the Create Down Payment window of the Create Down Payment functionality in the Sales Orders view, the values displayed in the drop down list for the Tax Code are different than the Tax Code of the sales order items. However in the actual created Down Payment Invoice Request the Tax Code of the Tax Country of the sales order item is displayed.

Reproducing the Issue

This issue occurs for any sales order which has a different tax country than the country of the account. We will use the sales order tax country DE- Germany and the accounts country UK - United Kingdom as an example:

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Open sales order XYZ (XYZ represents the ID of the sales order).
  4. Navigate to the Items tab.
  5. Select the Taxes sub tab.
  6. You can see that the Tax Country is DE (DE represents the tax country for the sales order item).
  7. The Tax Code is in our example 507 - Intra-Community Supply.
  8. Close the sales order and select it in the OWL (Object Work List).
  9. Click on the Create Down Payment button.
  10. In the Create Down Payment window select the drop down list for the Tax Code.
  11. If you select tax code 507 you can see that the UK tax code 507 - Exempted sale of services is only available and not as expected the tax code 507 - Intra-Community Supply for DE - Germany.
  12. Create the down payment.

 

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Requests view.
  3. Open the down payment request ABC (ABC represents the down payment request you just created).
  4. You can see that the tax code 507 - Intra-Community Supply for DE - Germany is displayed.

Cause

In the Create Down Payment window of the Create Down Payment functionality in the Sales Orders view, the values displayed in the drop down list for the Tax Code are always the Tax Codes for the country of the account’s country and not the value from the tax country of the Sales Order.
However in the actual created Down Payment Invoice Request the Tax Code of the Tax Country is displayed hence in our example the Tax Country is DE - Germany and the Tax Code is 507 - Intra-Community Supply for Germany.

Resolution

This behaviour could only be changed by adding the field Tax Country to the Create Down Payment window.

We have included the request to add the Tax Code field in the Create Down Payment window as feedback to our product planning process. We are continuously extending our products with new functions and appreciate your feedback. Unfortunately it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release. For further information regarding your request please contact your sales contact (Account Manager/Customer Advocate/Solution Advisor).

In the meantime, you may consider using the following workaround:

If the Tax Country is not the same as the country of the account you can create the down payment in the Invoicing work center.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711