Reports run by an Admin are getting stuck in "Waiting in Queue" status and are never generated.
SuccessFactors Learning Management System (LMS)
The following workflows are not added to the Admin role, both workflows can be found under "System Administration":
- Edit all back ground job
- View all background job
Add both workflows to the Admin role. If they are not added to the role, having the permissions to run the report, they will remain stuck in the queue.
To add mentioned workflows, you can follow the steps below:
- Go to System Admin->Security->Role Management;
- Find the desired Role and Edit it;
- Go to Workflows;
- Click in "add one or more from list";
- Expand "System Administration";
- Find both roles (Edit all back ground job and View all background job) and check the "Add" checkbox;
- Click in the "Add" button.
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