2075314 - Virtual Learning Systems (VLS) Enhancements with b1402 - Learning

SAP Knowledge Base Article - Public

2075314 - Virtual Learning Systems (VLS) Enhancements with b1402 - Learning

Symptom

  • VLS updates in b1402

Environment

  • Learning

Resolution

Adobe Connect 9.1 Support

  • The Virtual Learning System (VLS) supports Adobe Connect 9.1 in addition to Adobe Connect 9.0 and WebEx. If you use Adobe Connect already, you do not need to reconfigure your VLS. If you would like to add Adobe Connect or would like to review your VLS settings, please read the VLS Configuration Guide. [LRN-5162]

 

VLS Supports WebEx Meeting Center

The Virtual Learning Server (VLS) supports WebEx Meeting center in addition to WebEx Training Center. For more information about configuring your system to use WebEx Meeting Center, see the VLS Configuration Guide. [LRN-5160]

Because many customers use WebEx Meeting Center instead of WebEx Training Center, the VLS supports both. The configuration in for either type of WebEx product is identical except for the following:

  • In System AdminConfigurationGlobal Settings, the Display join option prior to session start setting does not apply to Meeting Center. The Meeting Center API does not support "Early Attendance" like Training Center does.
  • In the configuration parameters section, the following configuration must exist and be set

<!--Connector type option

# TRAININGCENTER: This is default option. All the seesions will be created of type training.

# MEETINGCENTER: All the sessions will be created of type meeting.-->

<connector_type>MEETINGCENTER</connector_type>

 

CALLIN and CALLBACK telephony option to Webex VLS connector

In b1402, the webex configuration can also set values to allow CALLIN and CALLBACK option via webex

Some notes on implementing this are:

  • In the configuration parameters section, the following configuration must exist and be set

<!--Session telephony option

# NONE: This is default option. All the seesions will be created with no telephony option to attendees.

# CALLIN : All the sessions will be creaed with callin option available to attendees.

# CALLBACK : All the sessions will be created with callback option available to attendees.-->

<telephony_option>NONE</telephony_option>

On the webex side, Site Settings for default site audio options must be: 

  • Integrated VoIP Teleconference - Yes
  • With these two options (and sub options) - None
  • Webex Teleconferencing
  • Call-in Teleconferencing
  • Call-back Teleconferencing

The most important thing to take note of is anything outside of the Webex Teleconferencing options above (such as Intercall) are not supported and would involve a customization with the API

Edit section

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Core all versions