- SuccessFactors Learning
- Usually this issue occurs when course takes more than 30 minutes to complete and usually faced by users who login to Learning from BizX side. The issue has to do with a timeout setting.
On the LMS Admin side set the
Minimum Value: 120 (2 minutes)
Default: 300 (5 minutes)
- Login as Admin.
- Go to System Admin.
- Click on Configuration.
- Select System Configuration.
- Click on Edit Icon of LMS_ADMIN.
- Search for contentStructurePageKeepAliveInterval and set it to 250.
When this configuration is set as above then the BizX server or LMS server communicates with Content every 4 minutes and keep the session alive so that users doesn’t face any communication issue and complete the course successfully.
KBA , LOD-SF-LMS , SuccessFactors Learning , Problem