SAP Knowledge Base Article - Public

2075160 - Unable to delete a user - Learning

Symptom

  • There may be issues deleting user records from a Learning System.

Environment

  • Learning Management System (All Supported versions)

Resolution

It is preferred to never truly delete from a Learning System for integrity reasons. There may be a valid situation, however, in which you would need to do this.

  • Use the Learning event editor to remove all history for the user..
  • Make certain they have no assignments.

Then attempt to delete. If you are unable, there may be some finacial records that must be remedied.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Core all versions