2075155 - Message when linking to LMS as a proxy - Learning

SAP Knowledge Base Article - Public

2075155 - Message when linking to LMS as a proxy - Learning

Symptom

  • This article reviews why you would get the error "You are logged in as a proxy which is not supported for LMS based SSO."
  • Linking to the LMS under the Development Tab getting a message about being a proxy
  • Pop-up message:
    • "You are logged in as a proxy which is not supported for LMS based SSO. You will be logged into the LMS as [proxyname]."
    • Authentication Error

Environment

  • Learning

Resolution

Proxy as related to the SuccessFactors Application

  • When you set proxy rules within the SuccessFactors Application it is only for use within our systems and modules. We do not currently have in the application any ability to define rules as to how the proxy rules would apply to external LMS vendors, so while you may have an integration between SuccessFactors and a 3rd Party LMS vendor (such as GEO Learning), the proxy rules you set will not apply to the 3rd party software. Therefore, you cannot proxy into someone else within SuccessFactors and use that permission to now also login to the LMS site as that person you are proxied in as. Allowing this would introduce security issuses since there is no real rule governing that relationship. 

 

Accessing 3rd Party LMS

The ability to proxy as another user in BizX and then access SF LMS as that user account is currently an enhancement request at this time. Currently, LMS Administrators can utilize the LMS proxy functionality.

You are only able to access the LMS portal using the parent account you are logged in as and not any user you are proxied as. A workaround to this is to login as that end user and not proxy if that is at all possible, which often is not the case also for security reasons.

If you are proxied and you try to access the LMS from the proxy account you will be notified "

"You are logged in as a proxy which is not supported for LMS based SSO. You will be logged into the LMS as ...""

Example: Admin User (admin) Proxies into the account of Carla Grant (cgrant)

The message would be:

"You are logged in as a proxy which is not supported for LMS based SSO. You will be logged into the LMS as admin"

If admin is a valid account within the LMS you would be logged in as admin.

If admin does not have a valid account, you will get an Authentication Error and the link will be rejected.

The "proxy" message is correct. Just because one user has the ability to proxy as another employee in SuccessFactors, this does not mean they have permissions in the LMS system to access that user's data.

Keywords

KBA , sf lms , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core all versions