2074704 - Learning: Default Password not working

SAP Knowledge Base Article - Public

2074704 - Learning: Default Password not working

Symptom

  • Why would the default password set up for users not work?

Environment

  • Learning

Resolution

  • The default password only works for a user when it is created not once they first login.  For example. 100 Users could be created by an HR connector months before they actually first login to the application.  Once a user is created, whatever the default password is set up as will be the password the user has.  If that default password is changed after they are created, but before they login, the original password will be in affect, not the new one.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Core all versions