SAP Knowledge Base Article - Public

2074700 - Error - Cannot login: HTTP Error Access Denied - Learning

Symptom

  • Cannot login: HTTP Error Access Denied

Environment

  • Learning

Resolution

Users cannot login and the following message is displayed in the browser:

You are not authorized to view this page

You do not have permission to view this directory or page using the credentials that you supplied because your Web browser is sending a WWW-Authenticate header field that the Web server is not configured to accept.

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Please try the following:

  • Contact the Web site administrator if you believe you should be able to view this directory or page.
  • Click the Refresh button to try again with different credentials.
  • HTTP Error 401.2 - Unauthorized: Access is denied due to server configuration.
  • Internet Information Services (IIS)


The problem is that the “Enable anonymous access” property is disabled in the IIS configuration

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core all versions