2074312 - Java Runtime Environment 1.7.0 25 Issues for SCORM Content launch - Learning (LMS) Technical Bulletin

SAP Knowledge Base Article - Public

2074312 - Java Runtime Environment 1.7.0 25 Issues for SCORM Content launch - Learning (LMS) Technical Bulletin

Symptom

  • SuccessFactors has become aware of a change in the newest release of Oracle's Java Runtime Engine (JRE) version 1.7.0_25 that affects SCORM content usability in Learning Management System (LMS) software.   There are two issues:

 

Problems

  1. Session Remains Open After Closing Content:
                   The content session remains open after the content has been exited by the user.  If the user attempts to relaunch the content immediately or within an average of 5 minutes after it closed, the user receives a session error.  After 5 minutes, the session usually closes and the content can  be relaunched. 
     
  2.   When launching content, the user receives a security warning (similar to below screenshot) prompting the user to “accept/run” or “cancel”.  If the user presses “Cancel” or exits the window, communication between the LMS and content will not take place.

flash.JPG

Environment

  • Learning

 

Cause

1. Session Remains Open After Closing Content:

This is not an LMS product defect, rather a defect with the JRE.  Oracle has fixed the defect and will be releasing an update.  Please refer to http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=8017174 for more information regarding this JRE Bug.

  

2. Pop-Up Notifications when Launching Content:

The pop-up notifications are not an LMS product defect; they are a result of the higher level of security set in the JRE in the upgrade.  A higher security level will alert the user anytime an applet is run.  Please note that the user will see this pop-up for applets – both signed and unsigned.  Users should select “Accept” and “Run” to proceed.   By selecting the “Do not show this again for this app” checkbox, the pop-up will not show up again. 

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core all versions