SAP Knowledge Base Article - Public

2073652 - Changing item classification from Instructor Led Training to Online.

Symptom

Environment

  • Learning

Reproducing the Issue

  • Is it possible to change an Item Classification from "Instructor-Led" to "Online"?
  • We have changed several Items from "Online" to "Instructor-Led" without issue, but, when we try to change the classification of an Item from "Instructor-Led" to "Online", even though there are no current offerings scheduled, the following error message is received:

 
Validation Error

  • You must correct the following error(s) before proceeding:
  • * This item must be classified as Instructor-Led because it has been scheduled.

Resolution

If an item has ever been scheduled it will be classified as an "Instructor-Led" Item. This is a one way process and cannot be reversed. Once it has been scheduled and a User has been enrolled in the Scheduled Offering, even if the User is un-enrolled, the system has history records associated with the process that are not properly handled if the classification were changed.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Core all versions