SAP Knowledge Base Article - Public

2073549 - FAQ: Why do I get a message saying that my report import zip file is invalid when I attempt to import a BIRT report? - Learning

Symptom

  • Why do I get a message saying that my report import zip file is invalid when I attempt to import a BIRT report?

Environment

  • SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

Please check the following points:

  1. Please ensure you are using a supported browser.  Firefox 3.x at this time is not supported with Plateau, as it is unable to read the type of .zip file that BIRT reports import and it will show a pop up saying that it is an invalid zip file. IE 6 and 7 and Safari for Windows 3.2 and for Mac all work fine.
  2. Check to ensure the zip file itself is not corrupt.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions