SAP Knowledge Base Article - Public

2073501 - Admin cannot connect to Plateau Report Designer

Symptom

  • If an admin is attempting to connect to Plateau Report Designer, and confirmed the correct Driver Class, and Driver URL is being used, and that the REPORT_DEVELOPER role is assigned - what can the admin try next to access Plateau Report Designer?

Environment

  • SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

  • Please reset/change the admin password, then retry connecting to Plateau Report Designer.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions