SAP Knowledge Base Article - Public

2072200 - New Template added is not displaying on RBP

Symptom

When using Role-Based Permissions (RBP), after a new template (Goal Plan, Development Plan) is added, it is not available for selection in RBP, making it impossible for the admin to grant users the access to this new template.

Environment

  • SAP SuccessFactors Goal Management
  • SAP SuccessFactors Career Development Plan

Cause

Role-Based Permissions do not update the permissions immediately. By default, the permissions cache is updated every 24 hours, for each system wide permission refresh.

Resolution

When using Role-Based Permissions, new templates need to get the permissions refreshed. In an RBP environment, this typically only happens once a day. Therefore, new templates will not show immediately for selection in the system. It is necessary to wait, at least 24 hours, when adding new content and permission changes, to allow RBP to refresh on its own.

The following workarounds may be applicable:

  • To shorten this delay, disable and re-enable the newly added template;
  • Wait at least 1 hour, to see the template appear in your role-based permissions.

Keywords

new goal plan not showing, RBP, CDP, development planning not showing for permissions, goal section , KBA , LOD-SF-GM , SAP SF Goal Management , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , LOD-SF-CDP , Career Development Planning , LOD-SF-CDP-ADM , Admin Tools, Permissions, Settings , Problem

Product

SAP SuccessFactors HCM Core all versions