SAP Knowledge Base Article - Public

2071798 - Unable To Delete or Assign a Service

Symptom

Case 1 : You are unable to delete an assigned Service from project ,because the Delete button is grayed out.

Case 2 : You are unable to assign a service to the employee in project since the Service field is not enabled.

Reproducing the Issue

  1. Go to Project management work center.
  2. Choose the Projects view
  3. Choose Projects subview
  4. Choose the project XYZ, choose the button Edit and select the option Project Plan.
  5. Go to the Work tab, you can see that you are not able to either Delete or Assign a Service.

Cause

Once the value of actual time confirmations are updated from an employee against a service the system will not allow you to Delete a service or Assign a service to your employee.

Resolution

You have to cancel the actual time confirmations. Once the confirmations are canceled then the Delete button will be enabled and Service field will be enabled.

Keywords

KBA , AP-PRO , Project Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711