2069216 - Reports - How to Prevent External Users from Showing in Reports : 360 Multi Rater

SAP Knowledge Base Article - Public

2069216 - Reports - How to Prevent External Users from Showing in Reports : 360 Multi Rater

Symptom

  • This Article explains how to Prevent External Users from Showing in Reports
  • External customers are now showing up as employees in my analytics process. 
  • They are not receiving forms but are showing in my dashboard for other processes. 
  • Can you please explain why this information is now in our dashboard and how we can best remove it?

Environment

  • 360 Multi Rater

Resolution

  • The SuccessFactors Application provides ability for you to be able to include or exclude external participants in your reports.
  • If you would like to include or exclude external users in reports then go to:
    admin tools > dashboards > Filtering Options >  Exclude External Users from Report Results
    To exclude participants please check the box.
  • Also consider the related feature "Enable ability to filter by External Users:" if you choose to include external users in your reports.

Keywords

KBA , sf 360 , LOD-SF-PM-360 , 360 Reviews , How To

Product

SAP SuccessFactors HCM Core all versions