- 360 Multi Rater
- This is most likely due to some corruption with the external raters’ username.
- If you do not have password encryption enabled on your site (System PropertiesàPassword & Login Policy SettingsàEnforce Password Encryption), try resetting the external raters password, and send reminder. DO NOT reset passwords if you are using encryption.
- If password encryption is enabled, then if possible, inactive those accounts and change their email addresses to an unused one (export external raters, update email address, and re-import). You can then create new external accounts for them by re-launching the 360 form.
- If problem still persists please open a support ticket.
KBA , sf 360 , LOD-SF-PM-360 , 360 Reviews , Problem
SAP SuccessFactors HCM Core all versions